Returns & Exchanges

We want you to love your Fishs Eddy finds, but if something isn't quite right, you can return most items within 30 days of purchase for a refund or exchange. Please ensure items are unused, in their original packaging, and accompanied by a receipt or proof of purchase.

1

Initiate Your Return

Contact our customer service team or visit our Manhattan store with your order number and the items you wish to return.

2

Pack Your Items

Carefully wrap your glassware or ceramics in their original protective packaging to ensure they arrive back to us without any chips or cracks.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once we receive and inspect your return, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing